Privacy Policy
The MoodBoard values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services. By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information:
1.1 Personal Information:
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Name, email address, phone number, and other details provided during booking or inquiry.
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Payment information is collected securely through our payment gateway.
1.2 Non-Personal Information:
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Device details, browser type, IP address, and usage data were collected through cookies and analytics tools.
1.3 Additional Information:
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Any details you voluntarily provide during consultations, forms, or feedback submissions.
2. How We Use Your Information
We use the information collected for the following purposes:
2.1 Service Delivery:
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To process bookings and provide the requested consultancy or design services.
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To communicate with you regarding your project or inquiry.
2.2 Business Operations:
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To improve our services, website, and customer experience.
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To conduct research and analytics for internal purposes.
2.3 Marketing and Communication:
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To send promotional emails, updates, or offers (with your consent).
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You can opt out of marketing communications at any time.
2.4 Compliance and Security:
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To comply with legal obligations and enforce our terms and conditions.
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To prevent fraud, unauthorized access, or other malicious activities.
3. Sharing Your Information
We respect your privacy and will not sell or share your personal information, except in the following circumstances:
3.1 Service Providers:
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We may share your data with trusted third-party providers (e.g., payment gateways, and email service providers) to perform services on our behalf.
3.2 Legal Requirements:
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We may disclose information when required by law or to protect our legal rights.
3.3 Business Transactions:
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In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.
4. Data Security
We implement robust security measures to protect your data, including:
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Secure payment gateways for financial transactions.
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Encryption and firewalls to safeguard personal information.
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Regular audits and updates to maintain data integrity.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your data:
5.1 Access and Correction:
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Request access to your data or correct inaccuracies by contacting us.
5.2 Deletion:
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Request the deletion of your personal information, subject to legal obligations.
5.3 Opt-Out:
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Opt out of receiving marketing communications at any time.
5.4 Data Portability:
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Request a copy of your data in a commonly used format.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. These cookies may track:
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Website preferences and settings.
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Analytics data to monitor site performance and usage.
You can manage or disable cookies through your browser settings. However, some features may not function properly without cookies.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of our services after updates constitutes your acceptance of the revised policy.